Customer Relationship Management (CRM) refers to the methodologies and tools that help businesses manage Customer relationships in an organized way. Bluesky CRM gathers data through all phases of the Customer relationship such as Marketing, Sales, and Service and provides a complete picture, allowing business Owners/Managers to make informed decisions
Bluesky CRM offers a complete Customer Relationship portal with details of Customers, their Contacts. Notes related to any File / Calls made / Visits done / Meetings conducted etc. The Sales Process is also incorporated in this module from Leads to the Receipt of payments. It takes care of Leads, Quotations, Sales Orders, Proforma Invoices, Deliveries, Invoices and Receipt of Payments. Dashboards, Reports, User rights are in built in the system.
